Intro to AI: LLMs, Prompts and Agents for Everyone

About this course

AI is reshaping how we work. But most people don’t understand how it actually works—or how to use it reliably.

This free course teaches you the mental models and hands-on skills you need to use AI confidently in your job. You’ll learn what large language models are and aren’t, how to write prompts that work, and how to use AI for research, writing, analysis, images, voice, and automation—all without coding.

**What you’ll do:**
– Understand tokens, context, and hallucinations—and why they matter
– Write prompts that reliably produce the output you need
– Use AI for research, drafting, editing, and analysis with quality control
– Work with AI image and voice tools
– Design and run simple AI agent workflows
– Spot and fix AI errors; mitigate privacy and bias risks
– Build a personal AI workflow for your job

**How it works:**
Six modules, 24 lessons, hands-on exercises, and a capstone project. Each lesson teaches one idea with a worked example and a real exercise. Quizzes check your understanding. The capstone asks you to design and document an AI workflow for your actual work.

**Who it’s for:**
Professionals and knowledge workers—marketers, writers, analysts, managers, entrepreneurs—who want to understand AI and use it effectively. No prior AI or coding experience needed.

**After you finish:**
You’ll earn a shareable certificate and be ready for our paid courses: “AI for Business Builders” (AI for marketing, sales, and operations) and “Building AI Agents” (hands-on agent development).